YOUR PRIVACY MATTERS

Privacy Policy

We take your privacy seriously. Here's how we collect, use, and protect your personal information.

Privacy at a Glance

We collect only what's necessary

Name, email, and course-related info

We never sell your data

Your information is never shared with third parties

Your data is encrypted

Industry-standard security measures

You control your data

Request deletion anytime

Information We Collect

What we gather and why

Personal Information

When you enroll or contact us, we collect:

  • Name: First and last name for identification and course materials
  • Email: For course communications, updates, and account access
  • Phone Number: For support and important program updates
  • Payment Information: Processed securely through Monzo/Stripe (we don't store card details)

Course-Related Information

  • Attendance records and participation in live sessions
  • Project submissions and assignments
  • Progress tracking and performance data
  • Communication preferences and feedback

Automatically Collected Information

  • Browser type and device information
  • IP address and location data (country/city level only)
  • Pages visited and time spent on our website
  • Cookies for website functionality and analytics

How We Use Your Information

Your data helps us serve you better

📚 Course Delivery

Provide access to course materials, live sessions, and support services

📧 Communication

Send course updates, important announcements, and respond to your inquiries

💳 Payment Processing

Process enrollments, manage subscriptions, and handle refunds

📊 Program Improvement

Analyze student progress to improve course content and teaching methods

🎯 Marketing (with consent)

Send promotional emails about new courses and offers (you can opt-out anytime)

⚖️ Legal Compliance

Comply with legal obligations and protect against fraud

Data Protection & Security

How we keep your information safe

Security Measures

  • SSL Encryption: All data transmitted is encrypted using industry-standard SSL/TLS
  • Secure Storage: Data is stored on secure servers with regular backups
  • Access Control: Limited staff access with strict authentication protocols
  • Regular Audits: Periodic security reviews and updates

Data Retention

We retain your personal information only as long as necessary:

  • Active Students: Throughout your enrollment and 1 year after completion
  • Financial Records: 7 years for tax and accounting purposes
  • Marketing Data: Until you unsubscribe or request deletion

Your Privacy Rights

You have control over your data

Right to Access

Request a copy of all personal data we hold about you

Right to Correction

Request corrections to inaccurate or incomplete data

Right to Deletion

Request deletion of your personal data (subject to legal requirements)

Right to Portability

Receive your data in a portable format

Right to Object

Object to processing of your data for marketing purposes

Right to Withdraw Consent

Withdraw consent for data processing anytime

To exercise your rights: Email us at privacy@learnfinity.co.uk with your request. We'll respond within 30 days.

Cookies & Tracking

Essential Cookies

Required for website functionality (login, course access, security)

Analytics Cookies

Help us understand how visitors use our site (Google Analytics)

Marketing Cookies

Track ad performance and user preferences (Facebook Pixel, with consent)

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

Third-Party Services

We use trusted third-party services to provide our platform. These services have their own privacy policies:

Payment Processing

Monzo, Stripe - for secure payment handling

Email Services

Resend - for course communications and updates

Analytics

Google Analytics - for website performance tracking

Hosting

Vercel/AWS - for secure website hosting

Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately at privacy@learnfinity.co.uk

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes:

  • We'll update the "Last Updated" date at the bottom of this page
  • We'll notify you via email if you're an enrolled student
  • Continued use of our services constitutes acceptance of the updated policy

Questions About Your Privacy?

We're here to help address any privacy concerns

privacy@learnfinity.co.uk+44 7944 193144

Postal Address:
Learnfinity Ltd
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom

Last Updated: October 18, 2025

This policy is compliant with UK GDPR and Data Protection Act 2018